In an exclusive media roundtable in Riyadh, Genesys CEO Tony Bates says AI must work “hand-in-hand” with people to deliver empathetic, personalized customer experiences aligned with Saudi Vision 2030.In an exclusive media roundtable in Riyadh, Genesys CEO Tony Bates says AI must work “hand-in-hand” with people to deliver empathetic, personalized customer experiences aligned with Saudi Vision 2030.
Genesys targets launch of full-service Genesys Cloud Region in Saudi Arabia by end of 2026 as ‘Experience Economy’ accelerates
